After conducting several safety workshops, I've come to realize the immense satisfaction that comes with facilitation. Combining my passion for IT Service Management with the dynamic of facilitation, I believe others could greatly benefit from the expertise I bring to my workshops.

Many organizations struggle with adopting best practices like Incident and Problem Management, which is why I established ITSM Sense. This platform enables organizations to book workshops that provide a transformational experience through facilitation techniques, aiming to produce actionable outcomes.